View Issue Details

IDProjectCategoryView StatusLast Update
0000300Cinelerra-GG[All Projects] MantisBTpublic2020-05-17 20:58
ReporterOlaf Assigned ToSam  
Status closedResolutionreopened 
Product Version 
Target VersionFixed in Version2020-05 
Summary0000300: Bug reports are still lost.
DescriptionRe 0000298 and maybe "And for some reason my attempt at reply disappeared" (Andrew-R, 2019-09-11 02:17 in 0000294).
You have to know that everything you write is lost, all information has to be entered again.
TagsNo tags attached.




2020-05-17 20:58

administrator   ~0003440

You're right, I think people had enough time to react if there was anything left to say. I'm closing this ticket.


2020-05-17 18:18

manager   ~0003438

Good hint. I think I already must do that because it has not failed me for quite some time. Thank you (maybe you can close this too?)


2020-05-16 23:43

administrator   ~0003435

I can confirm the statement from Olaf. As long as the "Only allow your session to be used from this IP address." option is disabled when logging in to MantisBT, the problem no longer occurs.



2020-04-21 10:34

administrator   ~0003245

Thank you very much for the hint @Olaf ! I'm going to try it. This problem is starting to get annoying. I've been through so many forums and tried all kinds of tips, but the problem doesn't really disappear.


2020-04-21 09:25

reporter   ~0003241

Ich habe das Problem gefunden, zumindest was mich betrifft. Beim Einloggen ist das zweite Feld angekreuzt, irgendein Sicherheitskram, der anscheinend von einem externen Anbieter gelöst werden soll. Ohne diese Prüfung der Adresse gehen die Beiträge beim ersten Versenden nicht verloren. Probiert es mal aus, vielleicht liegt es ja tatsächlich daran.


2020-04-16 02:05

administrator   ~0003192

This problem is very annoying, so I try to tackle this problem again. I have modified some settings and would be happy if you could give me feedback if it has improved.


2019-12-03 16:26

manager   ~0002522

Another possible future improvement to Mantis BT but for me and for now, it seems acceptable!


2019-10-03 11:38

administrator   ~0002208

Last edited: 2019-10-03 11:43

View 2 revisions

This problem is known to the MantisBT developers.
I have significantly increased the PHP timeout, there is also a value (Set $g_form_security_validation = OFF. Note that for security reasons, it is strongly recommended not to do this.) that can be disabled, but this makes attacks on MantisBT easier. For security reasons I don't want to disable this option. The developers of MantisBT recommend two browser plugins that remember the data you have entered before, in case the token is airing out again and you have to enter the data again.
Unfortunately I cannot offer you a better solution, because it is a MantisBT specific problem.
The plugins that should help here are:
Users may also install local tools to avoid loss of form data, such as Typio Form Recovery Chrome extension, or Form History Control add-on for Firefox and Chrome.
Let's see if the significantly increased PHP timeout is a help.



2019-09-23 18:24

administrator   ~0002176

This bug is still on my to-do list. Until the technical solution to the problem is found, I recommend writing the text in a write program first and then copying it into the bug tracker. I am still on the road a lot and in two weeks I will be able to take care of it.


2019-09-23 18:18

reporter   ~0002175

Confirmed, I've had this happen also.


2019-09-13 12:46

reporter   ~0002129

It is always only the first report after login that is lost. All the following will work fine.

Issue History

Date Modified Username Field Change
2019-09-13 11:44 Olaf New Issue
2019-09-13 12:46 Olaf Note Added: 0002129
2019-09-23 18:18 MatN Note Added: 0002175
2019-09-23 18:24 Sam Note Added: 0002176
2019-09-23 18:25 Sam Assigned To => Sam
2019-09-23 18:25 Sam Status new => confirmed
2019-10-03 11:38 Sam Status confirmed => resolved
2019-10-03 11:38 Sam Resolution open => fixed
2019-10-03 11:38 Sam Fixed in Version => 2019-10
2019-10-03 11:38 Sam Note Added: 0002208
2019-10-03 11:43 Sam Note Edited: 0002208 View Revisions
2019-12-03 16:26 PhyllisSmith Status resolved => closed
2019-12-03 16:26 PhyllisSmith Note Added: 0002522
2020-04-16 02:05 Sam Status closed => feedback
2020-04-16 02:05 Sam Resolution fixed => reopened
2020-04-16 02:05 Sam Note Added: 0003192
2020-04-21 09:25 Olaf Note Added: 0003241
2020-04-21 09:25 Olaf Status feedback => assigned
2020-04-21 10:34 Sam Note Added: 0003245
2020-05-16 23:43 Sam File Added: MantisBT-option-disabled.jpg
2020-05-16 23:43 Sam Note Added: 0003435
2020-05-16 23:43 Sam Status assigned => resolved
2020-05-16 23:46 Sam Fixed in Version 2019-10 => 2020-05
2020-05-17 18:18 PhyllisSmith Note Added: 0003438
2020-05-17 20:58 Sam Status resolved => closed
2020-05-17 20:58 Sam Note Added: 0003440