View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0000357||Cinelerra-GG||[All Projects] Website||public||2019-12-30 22:07||2020-02-03 18:41|
|Target Version||Fixed in Version|
|Summary||0000357: URL "cinelerra-gg.org " gets redirected to "cinelerra-gg.com" resulting in a timeout. Using https:// in front works OK.|
It is weird, I stumbled across it by accident. The Cinelerra-gg en.wikipedia.org entry had this form, and would not work. I have corrected wikipedia to use the full https:// ... URL.
|Steps To Reproduce||In Firefox, enter "cinelerra-gg.org" in the address field, hit enter. At the bottom you'll see it redirected to cinelerra-gg.com, which eventually times out.|
Ping shows the same redirection (see "additional information" below) .
|Additional Information||Using ping from a linux terminal window shows the same redirection:|
OK: PING cinelerra-gg.org (184.108.40.206) 56(84) bytes of data
OK: PING www.cinelerra-gg.org (220.127.116.11) 56(84) bytes of data.
NOK: ping: cinelerra-gg.com: Name or service not known
OK: PING www.cinelerra-gg.com (18.104.22.168) 56(84) bytes of data.
https://cinelerra-gg.org works fine.
|Tags||No tags attached.|
|All seems to be working quite well to include the cv mailing list.|
Timing feedback today. On my laptop, all is good -- sometimes gg has different results and I will check there later. I did not use a stop watch but here is what I see today after clearing my cache each time and running 2 tests:
speed to website - 11s and 8 s
speed to forum - 9s and 8s
speed to bug tracker - 4s and 3s
speed to mailing list - 1s and 1s
It works fine now. Also the CV mailing list link at the Cinelerra en.wikipedia.org page works again.
|I got the data from Christian Thaeter and entered it into the Domain Name Server. The redirections and the old CV mailing list are working fine again. If you have any problems please let me know. I will close the ticket in a few days.|
|The cinelerra-cv.org SSL certificates are up-to-date and the forwarding has been entered correctly. The only thing missing is the IP address of Christian Thaeter Server, where the mailing list is running. I have written to him and will link everything correctly as soon as I have his data.|
@Sam: "I still have a problem with the Cinelerra-CV , the certificates have expired."
Just noted the following as MatN asked about the cv archived mailing list. At:
there is a link to the old cv pipermail. It is still quite useful so hopefully that link can be changed?
|I will still do some work on the server, so it is quite possible that there may be temporary interference.|
|Sam, thank you. Bill says today it is 10 times faster.|
Thanks for the great error reporting. It is a great help for me, because I cannot test everything in detail due to lack of time.
Yesterday I corrected some errors on the Apache web server. The problem is that the Certbot of LetsEncrypt caused errors when updating the SSL certificates. The Certbot has set up the redirections wrong. Some redirects are set up correctly and some not. I could fix the errors.
The redirection from cinelerra-gg.com to the cinelerra-gg.org was not correctly set up in the DNS, the wildcard only worked for www.cinelerra-gg.com. No idea why. I added the entry manually, but it may take some time until all DNS have the update again.
I still have a problem with the Cinelerra-CV , the certificates have expired. I will be able to fix this problem in two days.
Thanks again to you all.
The attempt to convert cinelerra-gg.org to cinelerra-gg.com is now gone, must have been a dns issue too. Tested with 4 different OSs.
The (to me then) unknown lines in /etc/resolve.conf are OK, and are not present in Mint 18.3 or Mint 17.3 .
I noticed that a ping to "cinelerra-gg.com" returns "unknown host", while "www. cinelerra-gg.com" is OK. Is this on purpose?
For me the results are:
BT --> 5s
Mailing List --> 1s
website --> 3s
Forum --> 5s (until yesterday it was no less than 10s; in the morning - in Italy - it seemed more reactive than in the evening).
Thanks Sam, the redirection issue is solved for me. I thought it had something to do with the name resolving, I use mostly 22.214.171.124 as DNS .
What I still don't understand, is that when I typed "cinelerra-gg.org" in Firefox (version 71.0), it got to try "cinelera-gg.com" . It still does it (hitting enter after typing the address while looking at the bottom you can see it flashing by). The ping showed that "cinelerra-gg.org" resolved all by itself, so there should have been no need to try the .com . It must be a local issue, IT here is somewhat complicated (for a home system).
There is nothing suspicious in my /etc/hosts file, but I see strange entries in /etc/resolve.conf.
The nameserver IP is unknown to me, but it does answer pings. I'll have to debug that.
Anyway, the redirection issue is solved, and the website is much faster than yesterday.
|I think I found the error source. It seems to be another WordPress plugin that should make the website faster, but does the opposite. With a new update of this plugin the website became slower. Let's see if I can fix this bug.|
|@PhyllisSmith The problem is that unfortunately I cannot detect any difference in speed. Apparently I'm too close to the server. If the website is very slow, can you please test if there is a difference to the bug tracker and mailman mailing list? These two subpages are routed differently, so I would be interested in the speed of these pages, because that way I can better isolate the source of the error.|
Thanks for the hint. Based on the information you gave me, I was able to correct the error. For me the forwarding from .com to .org works.
But it may take some time until all DNS servers worldwide have adopted the new forwarding. If you can give me a short feedback if it works, would be very good.
Unfortunately the problems with the speed of the server are still not solved. I am still trying to find the exact cause of the problem. The server has been rebooted, so it should be much faster.
|I do not see the same thing as "In Firefox, enter "cinelerra-gg.org" in the address field, hit enter. At the bottom you'll see it redirected to cinelerra-gg.com, which eventually times out." I only see cinelerra-gg.org BUT it is very slow.|
|2019-12-30 22:07||MatN||New Issue|
|2019-12-30 23:09||PhyllisSmith||Note Added: 0002609|
|2019-12-30 23:36||Sam||Note Added: 0002610|
|2019-12-30 23:36||Sam||Assigned To||=> Sam|
|2019-12-30 23:36||Sam||Status||new => acknowledged|
|2019-12-30 23:46||Sam||Note Added: 0002611|
|2019-12-31 00:06||Sam||Note Added: 0002612|
|2019-12-31 09:03||MatN||Note Added: 0002613|
|2019-12-31 09:18||Andrea_Paz||Note Added: 0002614|
|2019-12-31 11:44||MatN||Note Added: 0002615|
|2019-12-31 12:45||Sam||Note Added: 0002616|
|2020-01-02 04:43||PhyllisSmith||Note Added: 0002627|
|2020-01-02 11:46||Sam||Note Added: 0002630|
|2020-01-03 20:29||PhyllisSmith||Note Added: 0002634|
|2020-01-04 08:08||Sam||Note Added: 0002635|
|2020-01-06 00:57||Sam||Status||acknowledged => feedback|
|2020-01-06 00:57||Sam||Note Added: 0002636|
|2020-01-06 14:12||MatN||Note Added: 0002637|
|2020-01-06 14:12||MatN||Status||feedback => assigned|
|2020-01-06 17:38||PhyllisSmith||Note Added: 0002640|
|2020-02-03 18:41||PhyllisSmith||Status||assigned => closed|
|2020-02-03 18:41||PhyllisSmith||Resolution||open => fixed|
|2020-02-03 18:41||PhyllisSmith||Note Added: 0002780|